FAQ
Frequently Asked Questions
General
Q: What martial arts classes do you offer? A: We offer a range of martial arts classes including Jiu-Jitsu, Judo, Karate, and other specialized programs. Each class caters to different skill levels and interests.
Q: Can I try a class before signing up? A: Yes, we offer a trial class for newcomers. This gives you the opportunity to experience the class and see if it suits you before committing to a membership.
Registration and Membership
Q: How do I sign up for a class? A: You can sign up for a class by providing your contact information and participant details either in person or through our online registration form. Our team will guide you through the process.
Q: What do I need to bring to class? A: Comfortable workout clothing is recommended. For martial arts classes, uniforms such as a gi may be required. Check with us for specific class requirements.
Q: What forms of payment do you accept? A: We accept major credit and debit cards, as well as direct bank transfers. Please contact our team for specific payment options and details.
Classes and Scheduling
Q: How do I find out about class schedules? A: Class schedules are available on our website under the "Classes" section. You can also contact us directly for more information.
Q: What happens if I miss a class? A: If you miss a class, there may be opportunities for make-up sessions depending on the specific program and availability. Please discuss your options with our team.
Safety and Health
Q: What safety measures are in place during classes? A: Safety is our top priority. We follow strict health and safety protocols during classes, including proper supervision, equipment sanitization, and emergency procedures.
Q: What if I have a medical condition or injury? A: Please inform us of any medical conditions or injuries prior to starting classes. We will work with you to ensure your safety and accommodate your needs.
Policies and Procedures
Q: What is your cancellation policy? A: Our cancellation policy varies depending on the program and the circumstances. Please review our policy or contact us for specific details.
Q: How do I update my personal information? A: You can update your personal information by contacting our team directly. We will assist you in making any necessary changes.
Contact Us
If you have any other questions or need further assistance, please feel free to [contact us](insert contact link). Our friendly team is always here to help!